- How we collect your personal information.
- How your information is used and how we protect your information.
- When and with whom we share your information.
- How to contact us.
COLLECTION OF YOUR PERSONAL INFORMATION
Mountain Shiba may collect personally identifiable information (such as your name, shipping and billing address, email, phone number, credit card number and your dog's information) that may be required in order to process your order and allow us to communicate with you. If you purchase our products, we collect billing and credit card information. This information is used to complete the purchase transaction. We comply with industry requirements known as the Payment Card Industry Data Security Standards, which standards require certain safeguards for handling and securing our customer’s information. Your information is protected because we use secure networks; encryption or other cardholder data protection, including monitoring and testing of security systems. Mountain Shiba may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by Mountain Shiba. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Mountain Shiba website.
Mountain Shiba encourages you to review the privacy statements of websites you choose to link to from Mountain Shiba so that you can understand how those websites collect, use and share your information. Mountain Shiba is not responsible for the privacy statements or other content on websites outside of the Mountain Shiba website.
HOW WE USE YOUR PERSONAL INFORMATION
We collect and use your personal information to process your order when placed through our website. Your shipping address is used to ship products to you. Your billing address, if it is different than your shipping address is used to verify your billing information. Your financial information is used for the purpose of billing you for products that you request.
If you sign up for email notifications or if you provide your email address to us, we will send you emails. The emails you receive from us will inform you of new products available at Mountain Shiba, of special offers, sales and promotions, and other useful product tips. On occasion we will send emails sharing news and stories from our blog.
We may also use your personally identifiable information to inform you of other products or services available from Mountain Shiba and its affiliates. Mountain Shiba may also contact you to request product reviews on purchases made by you or via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
We never share, sell, rent or lease our customer names, addresses, email addresses or other personally identifiable information to third parties. If you do not wish to receive emails from us, you may unsubscribe or "opt-out" at any time. Please see the Opt-Out & Unsubscribe section below.
Mountain Shiba may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Mountain Shiba may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Mountain Shiba, and they are required to maintain the confidentiality of your information.
We may keep track of the websites and pages our users visit within Mountain Shiba, in order to determine what Mountain Shiba services are the most popular. This data is used to deliver customized content and advertising within Mountain Shiba to customers whose behavior indicates that they are interested in a particular subject area.
Mountain Shiba will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Mountain Shiba or the site; (b) protect and defend the rights or property of Mountain Shiba; and, (c) act under exigent circumstances to protect the personal safety of users of Mountain Shiba, or the public.
The Mountain Shiba website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Mountain Shiba pages, or register with Mountain Shiba site or services, a cookie helps Mountain Shiba to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Mountain Shiba website, the information you previously provided can be retrieved, so you can easily use the Mountain Shiba features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Mountain Shiba services or websites you visit.
SECURITY OF YOUR PERSONAL INFORMATION
Mountain Shiba secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
OPT-OUT & UNSUBSCRIBE
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Mountain Shiba by contacting us here:
- Web page: www.mountainshiba.com
- Email: customerservice@ mountainshiba.com
- Phone: 1-855-MT-SHIBA (687-4422)
- In commercial email platforms that you receive from us, you may use the "opt-out or "unsubscribe" option which is included in the footer of the email you receive.
CHANGES TO THIS STATEMENT
Mountain Shiba will occasionally update this Statement of Privacy to reflect company and customer feedback. Mountain Shiba encourages you to periodically review this Statement to be informed of how Mountain Shiba is protecting your information.
It is recommended that you use caution to protect yourself against the unauthorized use of your computer and access to your password. By using the Mountain Shiba website, you represent that you are at least eighteen years of age. We do not knowingly collect personally identifiable information from minors and you must give your consent to allow any of your minor dependents to use our website.
CONTACTING MOUNTAIN SHIBA
If you have any questions or comments regarding this Statement of Privacy please contact us at:
Mail: Mountain Shiba, LLC, 12973 SW 112 Street, Unit 227, Miami, Florida 33186
Phone: 1-855-MT-SHIBA (687-4422)